We all know that hiring website builders in India is an ideal choice for all small businesses. 

Due to the low website development cost in India, most small business owners worldwide prefer to outsource their web design projects to India.

Being overseas, it could be sometimes challenging for you to work & deal with Indian web developers, especially while providing feedback for your website development. 

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While providing feedback is one of the crucial steps of any web development process, you may face some issues if you and your web developer are not located in the same region.

Therefore, here we have mentioned 5 ways or tips to provide feedback to your web developer effectively.

Let’s start. 

#1 Be clear & concise

Clarity is the key to any effective feedback process. 

No matter how small or big the feedback, you may not be able to convey your message to your web developer if you don’t write them clearly.

In the absence of clear & concise feedback, you may lose a lot of time & energy explaining the points to your web developer.

Here are some examples:

  • Instead of writing “the text looks messy“, you can write “the line height of the fonts need to be increased or provide some line breaks within the sentences“. Or instead of writing “the mobile version of the website looks bad“, you can write “on mobiles, the buttons need to be smaller, the text alignment must be justified, the images look blurred, etc.
  • Instead of writing “the homepage looks bad“, you can write “remove x element or move x element to the top and y element to bottom“. 

These examples may sound very obvious or basic, but believe me, most webmasters don’t provide detailed feedback to their website builders and as a result, they face issues like project completion delay, multiple rounds of iterations, and sometimes conflicts with their developers too. 

#2 Provide references or examples

One of the best ways to provide feedback to your web developer effectively is to provide some references or example websites.

Sometimes you may not be able to convey your exact feedback through words, so you may need help from some reference websites. 

Instead of asking your web developer “the color combination doesn’t look good“, you can write “I like the colors of this website xyz.com and I want you to take some idea from there“. Do you see the difference between these two sentences? 

The first sentence was too broad which will do nothing but confuse your web designer however with the help of some reference websites, as mentioned in the second example, your web designer may come closer to your expectations. 

#3 Provide screenshots

When you are working with Indian web developers, providing screenshots and writing your feedback on them will save you a lot of time & energy. Believe me. 

Screenshots can come to your rescue in situations where your web developer is unable to see any error on the website while you can clearly see it. 

These kinds of situations may arise when:

  • You are using a different browser than your web developer. 
  • You are using a different screen resolution than your web developer. 
  • You didn’t clear the cache before checking any points again. 

To take screenshots and write over them, you may need the help of some online tools like Canva. But it’s really worth trying, for sure. 

#4 Maintain a feedback log

Initially, when you start testing your website and send the feedback to your website developer, there may be a few points. 

But as you go into further testing stages, your feedback points may become overwhelming. And it may be difficult for you to test & track them efficiently.

So what’s the solution here?

Maintaining a feedback log is the only solution to make the testing & feedback process hassle-free and simple.

You can use any worksheet to create a feedback log and create columns like:

  • Feedback ID: The unique number (usually running numbers) so that you can refer to it easily while talking to your website developer.
  • Date: The date of feedback.
  • Description: Full description/details of your feedback point. 
  • Type: You can use this column to specify whether the feedback is new or repeated. 
  • Webpage: The webpage you are referring to.
  • Screenshot: Any screenshot(s), if applicable.
  • Status: Whether it’s done or not.
  • Developer’s Reply: Any supporting feedback from the web developer accompanying the feedback status.

#5 Don't check until your web developer confirms

Last but not the least, you must not check the website until your web developer has confirmed the completion.

Being a website design company in India, we have worked with hundreds of clients. In our experience of more than 10 years, we have encountered this situation many times when the client starts testing his website even when it’s not completely developed.

Therefore, we always suggest our clients start testing the website only when we ask them to do.

There are a few challenges that may occur when the client starts testing the website without the web developer’s confirmation. Some of them are:

  • The client may see printed codes or bugs on some of the webpages.
  • The client may even see the website is not working at all, for a few minutes or hours.
  • The client may face slow loading issues on the website.
  • The client may send feedback for the points on which the developer is still working which creates frustration for the web development team.
  • During testing, the client may make some changes on which the web developer is working currently.

To avoid all the chaos, frustrations, and conflicts, do make sure that you don’t test while your web developer is still working on your website.

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